Automate your review collection with post-appointment feedback requests sent by SMS or email. Capture star ratings and written comments, flag negative feedback for immediate manager review, and route positive reviews to Google, Trustpilot, or your chosen platform. Turn every visit into a reputation-building opportunity.
Как работи
01
Enable feedback automation in Marketing → Feedback Settings
02
Set the trigger: send a feedback request X hours after appointment completion
03
Positive reviews (4-5 stars) are directed to your public review platform
04
Negative reviews (1-3 stars) are captured internally and flagged to the manager
Ключови характеристики
Automated Post-Visit Requests
Star Rating Capture
Written Comment Collection
Negative Review Interception
Google Review Routing
Manager Alert for Low Scores
Response Templates
Feedback Analytics
Професионални съвети
Send feedback requests within 2 hours of appointment completion while the experience is fresh
Personally respond to every negative review — it shows professionalism and limits damage
Display your average review score on your website booking page to build trust with new clients