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people

Convertinga Lead

Turn every enquiry into a confirmed, paying client.

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Converting a Lead to a Client

Watch the full process of converting an inquiry into a booked client within ClinicSoftware.

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Feature Tour · 5 min
how_to_regLead-to-Client Conversion
Sarah Mitchell — Lead Interested in: Botox + Filler consultation CONVERT → CONVERSION STEPS ✓ Create client record from lead data ✓ Link consultation to new profile ▶ Book first appointment ○ Send welcome email ○ Archive lead record COMPLETE CONVERSION →

The lead conversion workflow guides your team from initial enquiry to first appointment. Log the lead source, assign a follow-up task, record all communication in the lead record, and convert to a full client profile the moment they book. Track conversion rates by source, staff member, and campaign.

Как работи
01
Receive a lead via form, phone, social media, or walk-in and log it in Leads → New Lead
02
Assign the lead to a staff member and create a follow-up task with a due date
03
Log every call, email, and message against the lead record
04
When the lead books, click Convert — a full client profile is created automatically
Ключови характеристики
people Lead Source Logging
people Staff Assignment
people Follow-Up Task Creation
people Full Communication Log
people One-Click Conversion
people Client Profile Auto-Creation
people Conversion Rate Tracking
people Lost Lead Reason Recording
Професионални съвети
lightbulb Follow up every new lead within 1 hour — response speed is the single biggest factor in conversion
lightbulb Record a reason for every lost lead so you can identify and fix the barriers to conversion
lightbulb Celebrate conversions with your team — track individual staff conversion rates publicly